Effective Date: 27/2/26
Company Name: PATEL HYDRAULICS
Website: https://patelhydraulics.in
Contact Email: info@patelhydraulics .in
Phone: 9265433672

  1. Introduction

We  respect your privacy and are committed to protecting the personal information you provide when submitting inquiries regarding our hydraulic hoses, fittings, assemblies, and related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry form.

  1. Information We Collect

When you submit an inquiry about hydraulic hoses or related products, we may collect:

Personal Information

  • Full name
  • Company name
  • Email address
  • Phone number
  • Job title
  • Shipping or billing address

Technical & Inquiry Information

  • Hose specifications
  • Pressure ratings
  • Application details
  • Equipment information
  • Uploaded drawings or documents

Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access
  1. How We Use Your Information

We use the information collected to:

  • Respond to your hydraulic hose inquiries
  • Provide quotes and technical recommendations
  • Process orders and fulfill requests
  • Communicate regarding your inquiry or order
  • Improve our products and services
  • Maintain internal records
  • Comply with legal obligations

We do not sell your personal information.

  1. Sharing of Information

We may share your information with:

  • Internal sales and technical teams
  • Shipping and logistics partners
  • Payment processors (if applicable)
  • IT service providers hosting our systems
  • Legal authorities if required by law

All third parties are required to maintain confidentiality and protect your data. 

  1. Data Retention

We retain your personal information only as long as necessary to:

  • Respond to inquiries
  • Maintain business records
  • Comply with legal and tax obligations
  • Resolve disputes
  1. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Secure servers
  • Encrypted data transmission (SSL)
  • Restricted access to personal data
  • Regular system monitoring

However, no internet transmission is completely secure.

  1. Cookies & Tracking

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve functionality

You can adjust your browser settings to refuse cookies.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

  1. Children’s Privacy

Our services are intended for business use and not directed to individuals under 18. We do not knowingly collect data from minors.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

PATEL HYDRAULICS
Everest Ind. Area, Survey No. 20, Plot No. 13, Near Poonam Dumper, Gondal Road,Vavdi, Rajkot-360006
Email: info@patelhydraulics.in
Phone: 9265433672